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Tenancy Law23 September 2026 · 7 min read

Deposit Not Returned: How to Proceed

Deposit Not Returned: How to Proceed
Foto: Phalgunn Maharishi / Pexels

Anyone whose deposit has not been returned can demand its repayment in writing, setting a deadline, once a reasonable period for review has elapsed, and if necessary sue before the local court (Amtsgericht). The landlord may only withhold the rental security (Mietsicherheit) for legitimate, specifically substantiated claims arising from the tenancy. The remaining amount, including any accrued interest, must be paid out.

The central provision is **Section 551 of the German Civil Code (BGB)**. It limits the deposit to a maximum of three months' net cold rent (Nettokaltmiete), obliges the landlord to invest it separately, and stipulates that the interest earned belongs to the tenant. The right to repayment itself arises from the security agreement (Sicherungsabrede) in the tenancy agreement: once the purpose of the security no longer applies, the deposit must be returned.

When must the landlord repay the deposit?

There is no fixed statutory deadline for repayment. According to case law of the Federal Court of Justice (Bundesgerichtshof), the landlord is entitled to a reasonable period after the end of the tenancy and the return of the flat to check whether any claims remain. In practice, courts generally regard three to six months as reasonable. The simpler the settlement process, the shorter this period will be.

This review period is not a blank cheque. If there are no outstanding claims — for example, because the flat was returned free of defects according to the handover protocol (Übergabeprotokoll) and all utility costs have been settled — the claim may become due considerably earlier.

What may the landlord withhold from the deposit?

The deposit secures all claims arising from the tenancy. Typical legitimate deductions include:

  • outstanding rent payments or additional payments arising from utility cost statements (Betriebskostenabrechnungen),
  • compensation for damage exceeding normal wear and tear,
  • costs for validly agreed but uncompleted cosmetic repairs (Schönheitsreparaturen).

The landlord may not deduct costs for ordinary wear and tear. Under Section 538 BGB, the tenant is not liable for changes or deterioration resulting from contractual use. Minor wear marks in the carpet, faded wallpaper, or a reasonable number of wall-plug holes are therefore not grounds for a deduction. Many renovation clauses in older tenancy agreements are also invalid, for instance where they impose rigid deadlines or where the flat was handed over unrenovated.

Claims for damages due to changes or deterioration of the rented property are subject to a short limitation period of six months from the date of return, pursuant to Section 548(1) BGB. However, according to more recent case law of the Federal Court of Justice, the landlord may, under certain circumstances, still set off such claims against the claim for repayment of the deposit even after this period has expired, by virtue of Section 215 BGB. Tenants should therefore not rely on the mere passage of time.

Partial withholding pending the utility cost statement

If the utility cost statement (Betriebskostenabrechnung) is still outstanding, the landlord may, according to case law of the Federal Court of Justice, withhold a reasonable portion of the deposit if an additional payment is to be expected. The landlord must provide the tenant with the statement no later than twelve months after the end of the billing period, pursuant to Section 556(3) BGB.

An example: the deposit amounts to €2,400 (three months' net cold rent at €800 each), and the interest amounts to €30. In the previous year, the additional utility payment amounted to €150. Withholding around €200 would be justifiable. The landlord must pay out the remaining €2,230 once the review period has expired. Withholding the entire deposit for months merely because a statement is outstanding is, by contrast, not justified.

Step by step: How to reclaim your deposit

Start with a written demand letter (Aufforderungsschreiben). State the amount of the deposit, demand payment including interest to a specified account, and set a specific deadline of around two weeks. Enclose a copy of the handover protocol, if available. Send the letter in a verifiable manner, for example by registered post with proof of delivery (Einwurf-Einschreiben).

If the landlord lets the deadline pass, they fall into default (Verzug) regarding the payment due through this reminder (Section 286 BGB). From that point on, you can demand default interest of five percentage points above the base rate (Section 288(1) BGB) and also claim the costs of a lawyer as damages caused by the default.

If payment is still not made, two routes are open: the court order for payment procedure (gerichtliches Mahnverfahren) under Sections 688 et seq. of the Code of Civil Procedure (ZPO), or a claim for payment. For disputes concerning residential tenancies, the local court (Amtsgericht) in whose district the flat is located has jurisdiction regardless of the amount in dispute (Section 23 No. 2a Courts Constitution Act (GVG), Section 29a ZPO). The court order procedure is quick and inexpensive but is only suitable if no objection is expected.

Special case: The flat has been sold

If the flat was sold during the tenancy, the purchaser assumes the rights and obligations arising from the security deposit pursuant to Section 566a BGB. The purchaser therefore owes repayment even if the previous landlord never handed over the deposit to them. If the tenant is unable to obtain the deposit from the purchaser, the original landlord remains obliged to repay it.

Common mistakes tenants should avoid

A common misconception is the so-called 'living off the deposit' (Abwohnen der Kaution), where the last months' rent is simply no longer paid. This is not permitted, because the deposit is specifically intended to secure the landlord until the tenancy has been fully wound up. This risks default in payment and, in the worst case, termination of the tenancy.

Handing over the flat without a protocol is equally risky. Without written documentation including photographs, it is later almost impossible to prove that damage already existed at move-in or was not present at move-out. Therefore, insist on a jointly signed handover protocol.

Frequently asked questions

How long may the landlord keep the deposit?
The law does not specify a fixed deadline. According to case law, the landlord may use a reasonable review period after the return of the flat, usually assessed at three to six months. For an outstanding utility cost statement, the landlord may only withhold a reasonable partial amount for longer.
Am I entitled to interest on the deposit?
Yes. Under Section 551(3) BGB, the landlord must invest the deposit separately from their own assets, and the proceeds belong to the tenant. The interest increases the security amount and must be paid out together with the repayment.
What can I do if the landlord does not respond at all?
Set a written payment deadline so that the landlord falls into default (Section 286 BGB). You can then apply for a court order for payment (Mahnbescheid) under Sections 688 et seq. ZPO or file a claim with the competent local court (Amtsgericht).
May the landlord deduct money for normal wear and tear?
No. Ordinary signs of use are considered contractual use under Section 538 BGB, for which the tenant is not liable. Deductions are only permissible for actual damage or validly agreed obligations.
When does my claim for repayment of the deposit become time-barred?
The claim is subject to the standard limitation period of three years under Section 195 BGB. Under Section 199 BGB, it begins at the end of the year in which the deposit became due for repayment.
Who repays the deposit if the flat has been sold?
Under Section 566a BGB, the new owner is liable for repayment, even if they did not receive the deposit from the seller. If the tenant is unable to reclaim it from the purchaser, the previous landlord remains obliged to do so.